Privacy Policy

At heycandy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when accessing and using our website. By using heycandy, you consent to the practices described in this policy.

1. Information We Collect:

   • Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
   • Usage Information: We gather non-personal information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our services and enhance your browsing experience.
   • Cookies: heycandy uses cookies and similar technologies to track user preferences, remember your session, and provide personalized content. You have the option to disable cookies, although this may limit certain features of the website.

2. How We Use Your Information:

   • Personalization: We use your information to personalize your shopping experience, recommend relevant products, and display targeted advertisements.
   • Order Processing: Your personal information is essential for processing and delivering your orders, updating you on their status, and addressing any inquiries or concerns.
   • Communication: We may use your email address to send newsletters, promotions, and important updates about heycandy. You can opt out of these communications at any time.
   • Analytics and Improvements: We analyze user behavior and trends to enhance our website’s functionality, content, and user interface.

3. Data Security:

   • heycandy employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
   • We use secure encryption protocols when transmitting sensitive data, and we regularly update our security practices to meet evolving threats.

4. Data Sharing:

   • heycandy does not sell, trade, or rent your personal information to third parties without your consent, except as required by law or to facilitate services like shipping or payment processing.
   • We may share non-personal information with trusted partners and service providers to analyze website usage, conduct marketing campaigns, or improve our services.

5. Children’s Privacy:

   • heycandy is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from individuals under 13 years old. If we discover that we have unintentionally collected information from a child, we will promptly delete it.

6. Updates to the Privacy Policy:

   • We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.